Shipping policy

Free Shipping

At Carpet & Home Decor Wonders, we are pleased to offer free shipping on all orders within the USA. We believe in providing our customers with exceptional value and convenience.

Processing Time

  • All orders are processed within 1-2 business days.
  • Orders are not processed, shipped, or delivered on weekends or holidays.
  • If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Methods

  • We use reliable carriers such as USPS, UPS, and FedEx to ensure timely delivery of your order.
  • Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Delivery Time

  • Delivery typically takes 3-7 business days, depending on your location.
  • Delivery times may vary due to carrier delays, weather conditions, and other unforeseen circumstances.

Shipping Address

  • Please ensure that your shipping address is correct at checkout. We are not responsible for undelivered packages due to incorrect or incomplete addresses provided by the customer.
  • In case of a returned package due to an incorrect address, we will notify you and arrange for reshipment at no additional cost.

International Shipping

  • Currently, we do not offer international shipping. We apologize for any inconvenience this may cause.

Order Tracking

  • Once your order has shipped, you will receive an email with tracking information. You can track your package using the provided tracking number on the carrier's website.

Damages

  • Mediterranean Carpet Wonders is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

  • For information about returns, please refer to our Returns Policy page by clicking here.